Frequently Asked Questions
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  General Questions
  High Gloss Slab Doors
  Euro-Laminati, Veneer, Metalix and Basix Doors

GENERAL QUESTIONS.
Do you provide pricing information over the phone?

Unfortunately, we do not.  We treat each order as a custom order.  Pricing is determined upon the size of each door, number of same size doors, overall size of your order, hinge holes required, handle holes required, and any specialty finishes or treatments.  Due to the complexity of this process, it is not possible for us to provide you with any pricing information over the phone. To obtain an estimate, you must complete an estimate request form available by clicking on “Get Quote” at the top of this website.
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Do I have to complete an Estimate Request Form to obtain pricing information?

Yes.  We utilize optical scanning to streamline our estimation process. This saves us time and allows you to receive your estimate in a timely manner.  We ask that you allow us up to 48 hours to process your estimate request; however, we can usually provide you a written estimate within the same day.  For this reason, all estimate requests must be submitted using our approved forms (available on our website).
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How long does it take before orders are delivered?

Aluminum frame doors are estimate at two weeks manufacturing time. For acrylic, laminate, eurogloss, chipboard and euro-thermofoil doors please allow three to four weeks manufacturing time.  Veneer and varnished high gloss doors are a 6 week .  In addition to manufacturing time, please allow 7 to 10 business days for shipping.
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How much is the shipping cost?

Shipping costs are estimated based upon your shipping address and the overall size and weight of your order. We only provide estimated shipping costs. We do not mark up shipping costs, therefore the discounted cost that we get from shipping companies we pass on to you.

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Do we need to pay taxes?

Only orders delivered in the state of Colorado are required to pay sales tax. Sales tax in Colorado is determined by the shipping address. No taxes will be collected from all other regions.

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Do you send samples?

Yes, we do provide samples of our finishes.  We do not provide samples of hardware and accessories.  If you would like to request a sample chip of any door, please click on the “Samples” button at the top of the website, complete the form in its entirety, and identify which samples you would like to receive.  A nominal fee may apply.

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How should I measure in order to replace my existing cabinet doors? Do I provide the actual door size or frame opening measurement?

Please provide the exact measurements for the door size that you require and specify hinge type and hinge hole position if drilling is required.  If you are uncertain about the measurements, we recommend consulting a professional cabinet maker in your local area.

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How can I determine whether I have European Frameless or American Framed cabinet boxes?

Ask yourself this question: When all cabinet doors are closed, what are the gaps between doors?
If there is a wide gap of at least 0.5" or larger” between each door, you generally have American Framed cabinet boxes.
If there is a small gap of 0.125” to 0.25” between each door and there is no visible frame around the doors while the doors are closed, you generally have European Frameless cabinet boxes.

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What is the maximum height of a door you will make? Are there any extra costs in the manufacturing and shipping?

The maximum door height we can offer is 84 inches for aluminum frame doors and 96” for all other doors, however please be aware that certain insert types may have weight limitations. There may be slightly higher shipping costs due to the overall size of the door.

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What about installation?
In an effort to provide you with the best cost possible, we do not install our products.  All our products are designed for professional installation.  We recommend you consult a professional installer in your local area for installation.  Due to our nation-wide distribution, we are not able to recommend or refer customers to installers, nor are we able to guarantee the work of any installer that does not work for us.

Do you offer hinges and hardware?

Yes, we have a large selection of Blum hinges and functional hardware available upon request.
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What colors of Varnished High Slab Doors are available?
Our standard colors include 200 Renner colors.   As an optional upgrade we do have an offer of an additional 200+ RAL colors.  We do not provide a color matching service.
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Is there a recommended type of cleaner for varnished high gloss doors?
Use a soft, absorbent cloth dampened with lukewarm water to wipe off dust and fingerprints.  For grease or other difficult stains, use mild hand soap.  Never use abrasive cleaners, furniture polish, or cleaners that leave a buildup of film on the surface.  Never scrub or polish an area too much as this may result in a “shine area” development.  No ammoniated products such as glass cleaner should be used. 
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What types of veneers do we use?
We use real and engineered wood veneers.
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 Can a High Gloss Coating be applied to Veneer Doors?
Yes.  Longer manufacturing times and additional costs will apply.

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Are there restrictions to the laminates or veneers that we can choose?
At this time, we only manufacture doors using our selection of laminates and veneers.  We are not able to accept customer supplied laminates or veneers.
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Can we run the grain horizontally?
Yes.                                       
Note: Horizontal panels cannot be produced longer than 48 inches.  Alternative materials or vertical grain are required for tall panels. 
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What choices are there for edge treatments?
Veneer doors are available with matching 2mm  veneer edging. 
Laminate and chipboard doors are available with matching 2mm PVC edging or brushed aluminum edging.
Acrylic and Eurogloss doors are available with matching 2mm PVC edging or brushed aluminum edging.
Varnished high gloss and euro thermofoil doors do not have edge treatment options as the edges are wrapped in the same material as the door front.
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Still have questions? We are here to help! For fastest response, simply click on the “Email Us” button at the top of our website, complete the form in its entirety and submit your question.  A kitchen specialist will gladly respond as soon as possible.