Frequently Asked Questions
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  General Questions
  High Gloss Slab Doors
  Euro-Laminati, Veneer, Metalix and Basix Doors

GENERAL QUESTIONS.
Do you provide pricing information over the phone?

Unfortunately, we do not.  We treat each order as a custom order.  Pricing is determined upon the size of each door, number of same size doors, overall size of your order, hinge holes required, handle holes required, and any specialty finishes or treatments.  Due to the complexity of this process, it is not possible for us to provide you with any pricing information over the phone. To obtain an estimate, you must complete an estimate request form available by clicking on “Door Quote” at the top of this website.
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Do I have to complete an Estimate Request Form to obtain pricing information?

Yes.  We utilize optical scanning to streamline our estimation process. This saves us time and allows you to receive your estimate in a timely manner.  We ask that you allow us up to 48 hours to process your estimate request, however, we can usually provide you a written estimate within the same day.  For this reason, all estimate request must be submitted using our approved forms (available on our website), all estimates must be signed and dated, unsigned estimates will not be processed.
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How long does it take before orders are delivered?

For standard finish doors please allow two weeks (14 business days) manufacturing time. For high gloss finish doors please allow four weeks (28 business days) manufacturing time.  In addition to manufacturing time, please allow 7 to 10 business days for shipping.
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How much is the shipping cost?

Shipping costs are estimated based upon your shipping address and the overall size and weight of your order. Because each order is shipped via specialty crates created once your order is complete, we only provide estimated shipping costs. We do not mark up shipping costs, therefore the discounted cost that we get from shipping companies we pass on to you.

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Do we need to pay taxes?

Only orders delivered in the state of Colorado are required to pay sales tax. Sales tax in Colorado is determined by the shipping address. No taxes will be collected from all other regions.

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Do you send samples?

Yes, we do provide samples of our finishes.  We do not provide sample doors nor samples of hardware and accessories.  If you would like to request a sample chip of any door, please click on the “Email Us” button at the top of the website, complete the form in its entirety, and identify which samples you would like to receive.  A nominal fee may apply.

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How should I measure in order to replace my existing cabinet doors? Do I provide the actual door size or frame opening measurement?

Please provide the exact measurements for the door size that you require and specify hinge type and hinge hole position if drilling is required.  If you are uncertain about the measurements, we recommend consulting a professional cabinet maker in your local area.

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How can I determine whether I have European Frameless or American Framed cabinet boxes?

Ask yourself this question: When all cabinet doors are closed, what are the gaps between doors?
If there is a wide gap of at least 0.5" or larger” between each door, you generally have American Framed cabinet boxes.
If there is a small gap of 0.125” to 0.25” between each door and there is no visible frame around the doors while the doors are closed, you generally have European Frameless cabinet boxes.

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How do I measure to replace frameless cabinet doors?
To replace frameless cabinet doors, the best thing to do is to measure the existing doors - round down to the nearest 1/8" increment.
- For a ONE door cabinet: measure the outside width of cabinet box and reduce by 1/8"
- For a TWO door cabinet: measure the outside width of cabinet and reduce by 1/4" and divide by two.

If you are uncertain about how to measure, or if your measurements are correct, we recommend consulting a professional cabinet maker in your local area
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What is the maximum height of a door you will make? Are there any extra costs in the manufacturing and shipping?

The maximum door height we can offer is 84 inches, however please be aware that certain insert types may have weight limitations. There may be slightly higher shipping costs due to the overall size of the door.

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What about installation?
In an effort to provide you with the best cost possible, we do not install our products.  All our products are designed for professional installation.  We recommend you consult a professional installer in your local area for installation.  Due to our nation-wide distribution, we are not able to recommend or refer customers to installers, nor are we able to guarantee the work of any installer.
Do you offer hinges and hardware?

Yes, we have a large selection of Blum hinges and functional hardware available upon request.
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 High Gloss Slab Doors
What colors are available?
Our standard colors include 10 pre-selected colors: Red, Electric Blue, Orange, Yellow, Beige, Black, Dust, Grey, White and Pista.   Custom color matching is also available to any Wilson Art, Sherwin-Williams or Benjamin Moore paint color.  You need only specify the color by company, color name and number.  An additional custom color matching fee will apply.
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Is there a line of specialty finishes?
We offer satin finish or high gloss finish which is achieved by applying polyurethane coating.
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What type of core do you use?
We utilize premium grade ¾ inch MDF with a 48 lb. density (medium density fiberboard). This product is also available with a melamine back (1 cubic foot MDF=48 lb.)
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Is there a recommended type of cleaner for high gloss slab doors?
Use a soft, absorbent cloth dampened with lukewarm water to wipe off dust and fingerprints.  For grease or other difficult stains, use mild hand soap.  Never use abrasive cleaners, furniture polish, or cleaners that leave a buildup of film on the surface.  Never scrub or polish an area too much as this may result in a “shine area” development.  No ammoniated products such as glass cleaner should be used. 
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What is your manufacturing process?
Our high gloss slab doors are manufactured, in most instances, using the following procedure: (note: some customer colors will require additional procedures) 
First, each melamine-backed door face is coated with three coats of primer, applied in most cases by a Superfici Finishing Line. If the door is painted on both sides, two coats of primer are applied to the back surface.
Second, the doors are dried through inline ovens, or baked for two hours in a free standing oven, and sanded between paint applications. 
Then, each door is finished with a coat of enamel to its face and back and baked for at least four hours.  To achieve the high gloss finish, each door is coated with three U/V base coats; each door is then sanded and three top coats of Polyurethane is applied.
Finally, each door is then baked for a minimum of 8 hours.
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Dimensional Tolerances
· Unless otherwise specified, door thickness is 25/32 +/-1/64” (19.05 mm +/- 0.4 mm).
· Door tolerances are +/- 1/32” (0.80 mm).
· A twist or warp of up to 1/16” (1.6 mm) is not considered a defect.
  A twist or warpage of up to ¼” (6.35 mm) is permitted on doors over 24” (610 mm) wide or 50” (1270 mm) height.
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Euro-Laminati, Venner, Metalix and Basix Doors

Are there custom sizes available?
Yes. We treat every order as a custom sized order and manufacture to your dimensions.
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What types of veneers do we use?
We only use real wood veneers.
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What type of core do we use?
High Quality 45-lb. density CARB compliant core is used for most products. (1 cubic foot = 45 lb.)
Upon Request, we can utilize Skyblend or other NAUF (no added urea formaldehyde) products with additional FSC certification.
For all our laminate and veneer doors we use 3/4-inch thick material, finishes at 13/16 inch thick. (+/- 1/32”).  Also, 1 inch and 1 1/8 inch thick material is available on request.
MDF is available and some brands offer NAUF products.

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 Can a High Gloss Coating be applied to Euro-Laminati or Veneer Doors?
Yes.  Longer manufacturing times and additional costs will apply.

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Are there restrictions to the laminates or veneers that we can choose?
At this time, we only manufacture doors using our selection of Euro-Laminates and Veneers.  We are not able to accept customer supplied laminates or veneers.
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Is there a recommended type of cleaner for the products?
We recommend using a dampened cloth and a mild soap or detergent.  No abrasive cleaners.  For ink/felt pen or hard to remove spots you can use mineral spirits.  Do Not use solvents on any of our doors.
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Can we run the grain horizontally?
Yes, for an additional fee.                                       
Note: Horizontal panels cannot be produced longer than 4 feet.  Alternative materials or vertical grain are required for tall panels. 

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What choices are there for edge treatments?
For veneer doors we offer veneer tape and 2mm wood veneer edges. 
Prices may vary for the various details.  
Regular .5mm, 2mm and 3mm PVC, or two 2mm and 3mm edge bands can be double stacked for a finished 4mm or 6mm edge treatments, laminate edges. 
Stainless steel edges available in 0.5mm and 2mm thickness.
Please note that not all edge treatments are available for all doors or door styles, we recommend you consult us to determine the availability of your desired edge treatment.
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Still have questions? We are here to help! For fastest response, simply click on the “Email Us” button at the top of our website, complete the form in its entirety and submit your question.  A kitchen specialist will gladly respond as soon as possible.